For the sake of simplicity, this section is brief. If you have any questions that are not answered here, please contact us by email: firstname.lastname@example.org
A NOTE ABOUT SHIPPING CHARGES: From time to time we have inquires about why the actual shipping cost was less than what was charged. There are other costs involved in getting an order shipped and these costs are not included in the cost of the items on the order. These order processing costs consist of:
We accept payment by major credit cards, payments through PayPal, and personal or company check or money order for prepaid orders.
For international orders, please do not order through this site. Email us directly at email@example.com with your request. We will reply via email with shipping costs and ordering instructions.
If not satisfied with your order we offer a money-back guarantee. The item(s) being returned must be in the same condition as shipped and in the original packaging.
In the event an item is damaged in shipment, please report the condition to us and we will refund the amount of your order and handle all aspects of a claim.
If you would like to return an item please contact us for a "Return Authorization" number along with the reason for the return. We will provide instructions for shipment and upon receipt will issue a refund in the same form as your original payment - less shipping charges unless the item(s) are defective.